Frequently Asked Questions
Do we need to be a pilot to try it out?
Absolutely not ! Our experiences are for everyone, pilots or not. No prior experience needed.
Can I reschedule my booking?
It is possible to reschedule your booking by email when your request is made at least 48 hours prior to your booked date and time. After this, as per our Terms and Conditions, it is not possible to reschedule your experience.
How can I book my experience? What's your schedule?
Bookings are made by email (email@example.com) or over the phone. You need to order your experience online to confirm your booking but we’re always happy to share what’s available before ! We are open from 10am to 6pm from Friday to Wednesday (i.e. we are closed on Thursdays).
Are there any age limitations to fly with AeroSim Experience?
You must be at least 12 years old to fly with us.
Can I bring friends or family to share my experience?
Yes, you can bring up to 3 passengers to watch, and it’s free for them!
How long in advance should I book?
It really depends on your type of experience. It is recommended to reach out at least two weeks in advance ! Sometimes there’s high demand and the lead time may increase, feel free to check our evening times for shorter wait times !
Over the phone : 1 (855) 998-4818
In person : 12871 Bathgate Way, Richmond, BC, V6V 1Y5 (Unit 12)
By email :